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Live Coverage:  Maywood Village 9-1-1 Center
Maywood unveils new
state-of-the-art 9-1-1 Center
By KEVIN WILLIAMS
Mng. Editor
Contributions by L. Nicole Trottie
April 16, 2009

MAYWOOD | Village officials unveiled its newest addition in technology to help fight
crime in the Village of Maywood.

Fully equipped with four large panoramic flat screen televisions and about a dozen
computers and monitors, the new 9-1-1 Communication Center gives the Maywood
Police Department a panoramic view of the village.

The 9-1-1 dispatch communications center, located on the second floor at 125 S. 5th
Avenue, includes the latest technology in command and control radio and
communications and emergency telephone call management systems.

Three control center stations allow operators to dispatch emergency calls to police
officers from a single touch screen. A fourth station, which is transportable, can be
utilized in a location other than the dispatch center if needed.

Howard Gadorus of Mercury Systems, based in Naperville, and engineer for the
project, said the system allows for increased response time to calls received by the
centers Telecommunication Operators, rapid call processing and emergency
information look up.



The large screen monitors allow operations personnel to monitor activities in and
around the police facility, Police Chief, Elvia Williams said in a press conference
Monday afternoon to unveil the center to reporters.  

Williams pointed out that the new center replaces antiquated equipment that was at
least 25 years old.  She added that efficiencies in tracking calls, responding to
emergencies and pulling data for crime analysis will be dramatically improved.

The village has strategically placed cameras throughout the village, with the goal to
implement 77 cameras by October of this year, according to Charlotte Powell, police
supervisor.

During the press conference, a response call for a robbery in progress was
dispatched by Wyvonia Williams, telecommunications operator.  

According to the police transcript, two armed suspects were reported in a robbery at
the currency exchange near 5th Avenue and Madison. The suspects, who were
caught on video tape and tracked by the surveillance and monitoring equipment in the
new communication center, were apprehended by officers within minutes.

“We couldn’t have planned this press conference,” said Mayor Henderson Yarbrough
about the police quick response time and arrest. “With the addition of the center, the
village has taken another significant step to make Maywood safer,” Yarbrough said.

The 77 cameras, the tightening of our ordinances on graffiti, prostitution and loitering
and the return of CeaseFire collectively will aid our police department in protecting our
residents and businesses.

The 9-1-1 Communication Center, provided by Mercury Systems Corp., cost $300,000
to install over four months.